ServiceDesk Plus is a help desk software with integrated asset and project management built on the ITIL framework. It is available in 29 different languages and is used by more than 100,000 companies, across 186 countries, to manage their IT help desk and assets.
ServiceDesk Plus is available in 3 Editions
Standard
Help Desk Software
Self-Service Portal Knowledge Base Multi-site Support SLA Management Help Desk Reports IT Project Management (Add-On) Change Management (Add-On)
Professional
Help Desk + Asset Management
Help Desk Management Agent based Asset Scanning Software Asset Management Asset Inventory Reports Purchase & Contracts Management IT Project Management (Add-On) System Tools (Add-On) Change Management (Add-On)
Enterprise
Help Desk + ITIL + Asset + Project
Incident Management Asset Management Problem Management Service Catalog Change Management CMDB IT Project Management