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Enterprise & Telecom Solutions

Elitbuzz offers innovative mobile content on WAP, SMS, and on Voice. We offer mobile content to both telecom operators and enterprises. We keep on adding new content on all channels. We are tied up with major content developers across the world along with in-house development team.

Enterprise Solutions

Global Messaging Solution

Global Messaging Solution

Elitbuzz state of Art Global Messaging Solutions enables you to reach out your customers anywhere in the world. Robust platform, multiple connectivity ensures your communication reaches your customer on time. We have a team of consultants who can guide you to plan mobile campaigns in most effect ways to maximize your ROI.

Why Elitbuzz Global Messaging Service?

  • Single Connectivity to Deliver Message almost everywhere in world.
  • Robust and Proven Platform handling millions of messages every day
  • Cost Effective and highly reliable as we have direct Telco connectivity
  • Capable of providing connectivity over Web, HTTP, SMPP, XML, HTTPS, Excel Plug-in, Desktop Client or in whatever format you are looking for
  • 24 X 7 dedicated Service Support
  • Short Codes and Long codes available in most of the countries for effective two way communication.
  • Secure

Advantages For Enterprise:

  • Reach out important communication or promotional offers to your customers throughout the world
  • No need to change your current systems, software`s et al. Our technical team has capability of integration with your current system keeping your important data security in mind.

Advantage For SMS Aggregators:

  • Hassle free integration over HTTP, SMPP and white labeled solution
  • Single API for global connectivity
  • Huge TPS and direct connectivity with Telco`s ensures timely deliver
  • Technology Support if you are looking for new messaging business setup or expanding current capacities

Using Our Gateways you push any kind of messages as stated below

  • Long Messages
  • Flash Messages
  • Unicode / Pictures / Ringtones
  • WAP Messages
  • Business Card
  • Operator Logo
  • Concatenated SMS
  • Over The Air (OTA)

What we offer!

  • Interactive Voice Response System [IBD]
  • Call Centre Solutions
  • Text 2 Speech
  • Speech – Biometrics
  • Sales Force Automation on Voice
  • Voice Logger
  • Call Patching
  • Auto Dialers
  • Predictive Diallers
  • Voice Greetings
  • Surveys and Polls
  • Music on Hold
Mobile Applications

Mobile Applications

Do you need a mobile app so you can mobilize your business.? We can create your mobile app that will ensure ease of use, will be scalable and secure to transact.

How can we help?

  • Mobile Web Applications development for all major platforms
  • Native and Web application based on your requirement
  • Application Porting and Migration
  • E-Commerce / Retail Solutions
  • Sales Force Automation
  • E-learning
  • Bar-coding
  • mPayments

 

Call Routing Based on Location

Call Routing Based on Location

Long Code & Short Code

Long Code & Short Code

Short Code and Long code are normally used to get response from customer. It is also ideal to check what impact your campaign has made. These numbers are designed so that it can be remembered easily, mostly it will be of 5 digit numbers for short code and 10 digits for long code, to which mobile users can send text messages and get the desired response in the matter of seconds. They are easier to remember, handy and integrated across all telecom operators to provide a seamless experience to all.

Why Short Code:-
Short codes are normally premium numbers and are very easy to remember they can be used for following purposes:

  • Lead generation
  • Consumers can fetch Information-on-Demand by sending a text message.
  • City-based or pin code-based Dealer/Store Locators.
  • SMS Based Contest, opinion poll, voting, games, quiz or trivia

Limitation:

  • User get charged More than long code
  • County and Operator Specific
Location Based Service

LBS Service ( Field Staff Tracking Solution )

We are introducing FIELD STAFF TRACKING WITH TASK MANAGEMENT (FST).
Your Field staffs travel everywhere for helping your businesses reach out all over. This means your field staffs are critical for your businesses.

FST is an Android mobile application solution that is designed for companies to manage your field staff working outside the office and their tasks or job cards assigned to them.Your field staffs are critical for your businesses – they generate leads, they are your Company’s First and Only Interactive Face with the customers, your field staff are your Business interaction with the market. Therefore, it is needed for the Office staff to stay connected with the Field Staff for Quick Support and making optimal use of their services.

With Field Staff, The Manager from the office can create and assign tasks to their field staffs through the mobile app and monitor their tasks progress as well as their physical location.

FST solution is an Android app which is installed on field staffs’ mobiles and a web application which is accessed by admin staffs for task creation and monitoring.

What Does Field Staff Tracking Do ?

  • Designed for Employees working outside the office doors.
  • Live Tracking & maintains records of past routes used by the Staffs
  • View the route taken by the employee on our Map with device Battery & App condition
  • Take a picture through the app as proof of service
  • Allows you to optimize work allocation based on location of staff.
  • Allows you to manage their work in a transparent and operational way.
  • Eliminates volatile communication like direct phone calls, WhatsApp messaging and SMS.
  • Receive tasks that has been assigned by admin staffs
  • Update each task status (Started, Paused, Resumed, Finished, Declined) separately
  • Save multiple message templates and send to server when needed
  • Send direct custom messages to server
  • Report duty ON and duty OFF application to be managed as an ATTENDANCE system

What are the Benefits?

  • Improve Work Efficiency
  • Complete Transparency between the Staffs and Administrators
  • Complete Proof of Work, Attendance, Location can be generated from the reports
Payment Gateway Solution

Payment Gateway Solution

Telecom Solutions

BULK SMS / BULK SMS Gateway

BULK SMS / BULK SMS Gateway

Bulk sms provides you a better effective mean of promotion. through bulk sms marketing you can promote your business on very higher level at very low cost , bulk sms you can introduce your great business to general public directly .Bulk sms gateway SMS Provider in UAE all Network and any Time.

Elitbuzz Technologies is one of the leading bulk sms service provider in Bangladesh . With a user friendly interface and cost effective prizes Elitbuzz has shown a great presence in UAE

  • Features:
  • User Friendly
  • No Setup Cost, No monthly fees,No hidden costs
  • SMS Scheduling(Sending SMS at a designated time)
  • Premium Support without extra cost.
  • Online Address Book.
  • Online Group Management.
  • Personalized Sender ID’s (Up to 06 Alphanumeric characters)
  • Easy and Immediate deployment(only requirement is an internet connection)
USSD Gateway

USSD Gateway

Unstructured Supplementary Service Data (USSD) can be used for WAP browsing, prepaid callback service, mobile-money services, location-based content services, menu-based information services, customer self service et al. USSD messages create a real-time connection during a USSD session. The connection remains open, allowing a two-way exchange of a sequence of data. This makes USSD more responsive than services that use SMS.

Elitbuzz’s USSD Gateway is one of the most robust and versatile platform available, thanks for our constant efforts in making it world`s best. We handle high-speed real time interaction, keeping ease of use / browsing in mind and without consuming large amount of bandwidth.

Key Features:

  • Robust and Highly Scalable Platform
  • Now Handle A2P Traffic also with short code management, thus opening new revenues stream for the Telco`s.
  • Supports both SIM toolkit Application and Wireless Application protocol
  • Complex logic to support multiple applications within a single platform
  • Integrates high quality products in the market that makes it a high performance, robust and reliable system.

The USSD Gateway includes:-

  • GSM Network Interface
  • USSD Center Kernel
  • Dynamic Menu Creator
  • SMS Redirector
  • Application Programming Interface
  • Graphical User Interface
  • Billing Interface

Key Benefits

For Operators

  • USSD reduces operational costs to a large extent. It keeps your customer care less burdened.
  • Increases ARPUby offering interactive services to all your customers.
  • Fast implementation of new services thanks to the menu configuration on the server side.

For Subscribers

  • User-convenient, menu-based direct access from the mobile phone keyboard
  • Fast response time to service requests
  • Worldwide easy access to value-added services using the same dialing sequence
WAP Gateway

WAP Gateway

With rapidly increasing numbers of smart phone in the market and also basic GPRS phones available at throw away prices, mobile internet is on the rolls. WAP protocol is used for accessing such content. Elitbuzz WAP gateway is one of the most robust and feature rich platform available in the market. It can handle huge volumes and is highly scalable

Why Elitbuzz WAP Gateway?

  • Provide Mobile internet data service for WAP subscribers
  • Controls and manages WAP sessions and WAP transactions
  • Bundled with Device Management
  • Control access to specific WEB / WAP site based on access point name / dialed number / URLs
  • Scalable and Cost Effective Business Models
  • Integration with Mobile Network and open WEB
  • WAP stack Support
  • Subscriber Provisioning
  • Multiple APN Support
  • Secure connect support
  • Mobile Internet Data Service
  • Support Content Download
  • Real-Time Charging
Miss Call Alert

Miss Call Alert

Subscribers sometime may lose calls due to various reasons like, network connectivity issue, mobile switched off due to business or personal reasons. Over Here subscriber or consumer may miss out important call and also mobile operator is losing revenues through lost calls. Elitbuzz innovative Miss Call platform handle it very smoothly enhancing Telco`s revenue. We offer Miss called notifications over USSD, SMS and IVR.

Now your customer will never miss an important call, even if they intentionally switch off phone.

Benefits:

Approximate 35% off of calls attempts get missed – passing this information to the subscribers can help in enhancing revenues to a large extent.

For Mobile Operators:

  • New subscription service, which is a must have utility for the consumer
  • User can retrieve information over SMS, USSD and IVR

For Consumers:

  • Will never miss any important calls.
  • If they have missed MCA update by mistake, they can still retrieve it
Subscription Lifecycle Management

Subscription Lifecycle Management

Acquiring new customers for multiple services is a challenging task, Customer Retention is the key !
Elitbuzz Subscription Lifecycle Management platform help telecom operators to boost ARPU, reduce churn and ultimately sustain growth and profits.

It helps Telco`s to:

  • Monitor the subscriber and product Lifecyle.
  • Keep a Track of Subscribers status and behavior and trend
  • Check and filter non-performing products and services
  • Manage Billing effectively
  • Predict Future Usage, including churn risk
  • Accurate segmentation of customer base
  • Send Auto Renewal Messages
  • Auto Management of Opt – in and Opt – Out of subscribers in real time
  • Real Time detailed reporting panel
Service Delivery Platform

Service Delivery Platform

Elitbuzz SDP or Service Delivery Platform is an end-to-end content delivery solution, which enables telecom operators to build their own Digital portal for delivery and sale of various products and services independent of platforms and service type.

Key Features :

  • Easy to integrate with multiple services
  • Improves ROI and lower TAT (Turn Around Time)
  • Monetize APIs and Applications
  • Easy to Add and Manage Partners
  • Highly Scalable
  • Robust Subscription Manager
  • Manages Consent, authorization and Privacy Policies
  • Enables better collaboration with internal and third party sources
  • Delivers unified customer experience
Roaming Solutions

Roaming Solutions

Elitbuzz Roaming Manager improves the interworking with networks of other Telco`s or networks of same Telco in a different circle and thus increase operator’s roaming revenue streams and subscriber satisfaction. Elitbuzz Roaming Manger Platform has many solutions that can be offered on the basis a mobile operator’s requirement. We offer true, seamless, intelligent roaming and it’s features enables subscribers to feel that they are always in their home network.

Key Features:

  • Subscribers can call and send SMS across roaming networks
  • Helps Subscribers Recharge or transfer talk time
  • No need to prefix country codes or other codes while dialing in home location.
  • Accessing Short codes services of home network
  • Accessing USSD services of home network
  • Roaming Steering (Preferred Network)
  • Welcome Notification to Roamers will greet your subscribers traveling and will provide them all information they need, including applicable rates in the visited country / circle.
Voice SMS

Voice SMS

Communications between people are largely dictated by the device on hand. When on a wireline or mobile phone, the choice is generally voice; when using a PC or PDA, the choice is usually text. But the mobile user has the added advantage of using text in addition to voice via text messaging. SMS text messaging between mobile subscribers has exploded over the last few years, especially among young subscribers who use text messaging as a fast and efficient way to reach their friends and family. However, significant disadvantages of text messaging include the time it takes to type out a message using the limited mobile phone keypad and the lack of emotion that only a voice can deliver. Many resort to the cryptic computer-speak prevalent in computer messaging today, leaving a mobile user in receipt of these abbreviated messages at a disadvantage.

Voice SMS is a fast way to send a short message to another mobile subscriber that can be retrieved at the subscriber’s convenience. In that sense it is similar to an SMS text message. But Voice SMS is much easier to use. There are no keystrokes needed to compose the message. You just talk. When a Voice SMS is sent, an SMS text message is received saying “You have a Voice SMS. Click here to listen to your message.” One click and you’ are listening to your new message via a human voice. In some implementations, the phone reads “Dial *0* to listen to your message. A few clicks with the “Send” key are required, but it is still easy for users.

There are additional advantages for Voice SMS over text SMS. The text user interface on mobile phones is great if you use English, a European language, Kanji, or another widely used language. But once you get beyond the top twenty languages, there is little or no support in text messaging. And of course, text messages are of no use to people who are illiterate.

Voice SMS is perfect when the need to communicate is strong and a live conversation is not in order — for example when you think the other party is likely to be asleep, in a meeting, or in a noisy environment. Voice SMS is a convenient way to give call recipients information or initiate a non-real time conversation, while allowing them to delay their response until it is convenient. Even more important, voice conveys emotion and can provide more in-depth understanding than any text message.

SMSC / SMSC Gateway

SMSC / SMSC Gateway

There is tremendous increase in SMS traffic in last few years, thanks to growing subscribers and more and more enterprises are going mobile. Operators are facing increasing pressure to deliver SMS faster, Our SMS Gateway is highly scalable.

Our SMS platform is deployed by leading Telco`s and Govt orgainzation and we are proven our capability of handling huge traffic. Some of the key features of our SMSC are mentioned below:

  • Highly Scalable
  • Reliable
  • Priority Routing
  • 2 WAY SMS Enabler
  • WAP Push Proxy Gateway (PPG)
  • OTA Provisioning Gateway With Device Management
  • E-Mail to SMS or MMS Gateway
  • Same SMS Gateway to handle both A2P and P2P traffic, opening new revenue stream for the Telco`s
  • Advance Spam Filter
MMS Gateway

MMS Gateway

Elitbuzz MMS Gateway allows subscribers to send and receive multimedia messages (MMS). They can send text, image, Audio, Video and graphics as MMS. It also has bulk MMS sending option for content providers along with subscription and billing engine.

Key Features:

  • Supports Two-Way MMS
  • Support all MMS standards and protocols
  • Richest form of communication, supports major image and video formats
  • Size Support up to 500 Kb
  • High Performance and very robust platform
  • Real time delivery Reports
VRBT

VRBT : Video Ring Back Tone

Elitbuzz VRBT platform allows subscribers to offer a medium for self-expression. It allows subscribers to play videos from catalogue or customize there on Video RBT’s. In addition, users can select Video RBTs based on time of day, date, or time, allowing for different video content in morning, noon and night. Moreover they have distinct Video RBT for different callers or groups.
Video RBT can help telecom operators to increase revenues and maintain their customer base.

Pre Call Announcement

Pre Call Announcement

Pre-Call Announcements enables the Telco`s to play announcements before a call actually get connects as per the pre-defined rules. It`s normally used to inform called about any additional chafes or the person is on international roaming or call is being forwarded or CRBT download rates et al.

Key Features:

  • Simple Interface to change pre call announcement voice files and rules on real time basis
  • Blacklisting available for the subscribers who don’t want to listed to pre-call announcements
  • Real Time reporting
  • Subscription engine and content delivery platform for VAS service
Cell Broadcast Center

Cell Broadcast Center

Elitbuzz Cell Broadcast Center (CBC) is a proven mass distribution medium of local information to mobile subscribers via cell broadcast, without disturbing user and without overloading network resources.
This service allows simultaneous delivery of textual messages in real time to millions of subscribers within a specified geographical area. This service is mainly used for immediate distribution of information. Apart from promotion this service can also be effectively used in crisis situation.

Key Advantages :

  • Messages can be saved and scheduled
  • Seamless integration with external content providers via API’s or SMPP
  • Standard Protocols
  • Network Architecture with load balancing
  • Multi level Administration with rights management
  • Content moderation with privacy policy
  • Real Time reporting
Voice SMS

Voice SMS

Communications between people are largely dictated by the device on hand. When on a wireline or mobile phone, the choice is generally voice; when using a PC or PDA, the choice is usually text. But the mobile user has the added advantage of using text in addition to voice via text messaging. SMS text messaging between mobile subscribers has exploded over the last few years, especially among young subscribers who use text messaging as a fast and efficient way to reach their friends and family. However, significant disadvantages of text messaging include the time it takes to type out a message using the limited mobile phone keypad and the lack of emotion that only a voice can deliver. Many resort to the cryptic computer-speak prevalent in computer messaging today, leaving a mobile user in receipt of these abbreviated messages at a disadvantage.

Voice SMS is a fast way to send a short message to another mobile subscriber that can be retrieved at the subscriber’s convenience. In that sense it is similar to an SMS text message. But Voice SMS is much easier to use. There are no keystrokes needed to compose the message. You just talk. When a Voice SMS is sent, an SMS text message is received saying “You have a Voice SMS. Click here to listen to your message.” One click and you’ are listening to your new message via a human voice. In some implementations, the phone reads “Dial *0* to listen to your message. A few clicks with the “Send” key are required, but it is still easy for users.

There are additional advantages for Voice SMS over text SMS. The text user interface on mobile phones is great if you use English, a European language, Kanji, or another widely used language. But once you get beyond the top twenty languages, there is little or no support in text messaging. And of course, text messages are of no use to people who are illiterate.

Voice SMS is perfect when the need to communicate is strong and a live conversation is not in order — for example when you think the other party is likely to be asleep, in a meeting, or in a noisy environment. Voice SMS is a convenient way to give call recipients information or initiate a non-real time conversation, while allowing them to delay their response until it is convenient. Even more important, voice conveys emotion and can provide more in-depth understanding than any text message.

IVR / OBD

IVR / OBD

Elitbuzz empowers operator with the smart IVR system capable enough to handle huge volumes efficiently.IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.

Outbound calling
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions

Features and Benefits:

  • Live Call Transfer Capability
  • Voice Recording Services
  • Payment Processing Services
  • Voicemail to Email Delivery
  • Outbound Call Status Reporting
  • Automated Past Due Notices
  • Automated Bill Collection
  • Automated Outbound Dialing
  • Automated Lead Generator

Inbound calling
Elitbuzz’s Inbound Dialer are far more efficient then regular IVR as it is built on number filtering system, which reduces unwanted traffic cues.

Other uses
Other common IVR services include:

  • registration; mobile purchases, such as ring tones and logos
  • balance, payments, transfers, transaction history
  • serivce promotion and announcements
  • interactive IVR, where multiple options are required
  • Weather forecasts, water, road and ice conditions
Virtual Mobile Number

Why Virtual Mobile Number – It`s Global

These looks like normal mobile numbers and users are also charges normally as per their billing plan for sending messages on these numbers, following are the features and benefits of VMN.

  • Its Global, your customer from anywhere in the world can send messages on these numbers
  • Customers From anywhere in the world can Call on these numbers, thus single global identity
  • Did you Know!Long Codes powered by ElitBuzz can handle Voice, SMS and USSD.

Where can use: – Some Examples

  • Business / Customer lead generation
  • Information on demand
  • SMS Contest, polling & voting service
  • Feedback from customers, employees or any target group
  • Opt-in Services
  • Database creation of potential customers (region wise, product wise, etc)