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Privacy Policy

Last Updated: August 25, 2025

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when you use our services. It also explains your privacy rights and how the law safeguards your data. We use your personal data to provide and improve our services. By using the service, you consent to the collection and use of your personal data as described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Data: When you contact us, request a demo, or subscribe to our services, we may collect personal details such as your name, email address, phone number, and company name.

Usage Data: We collect information about how you access and use our Website, including your IP address, browser type, pages visited, time spent on the Website, and device information.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Website. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

● To provide and manage our products and services, including ERP solutions, Bulk SMS, POS systems, and IT management tools.

● To communicate with you, respond to inquiries, and provide customer support.

● To personalize your experience and improve our Website and services.

● To send promotional materials, newsletters, and updates about our products and services, if you have opted-in to receive such communications.

● To comply with legal obligations and protect our rights, including fraud prevention and security.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as hosting, payment processing, and email delivery.

Business Partners: Companies with whom we collaborate to offer joint services or promotions.

Legal Authorities: When required by law or to protect our rights, we may disclose your information to government authorities or legal entities.

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location and applicable law, you may have the right to:

● Access the personal data we hold about you.

● Request the correction of any inaccuracies in your personal data.

● Request the deletion of your personal data, subject to certain exceptions.

● Object to or restrict the processing of your personal data.

● Withdraw your consent at any time, where applicable.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. International Transfers

If you are accessing our Website from outside Bangladesh, please be aware that your information may be transferred to and processed in Bangladesh or other countries where our servers are located. By using our services, you consent to the transfer of your information to these jurisdictions.

8. Children’s Privacy

Our Services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian, and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions to remove the data from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us via email: support@elitbuzz bd.com