Domestic voice broadcasting through IVR is a mass communication technique that involves pre-recording a voice message and simultaneously sending it to a large group of phone numbers. Here are some features that are commonly found in voice broadcasting systems:
Voice surveys through IVR is a method of collecting data through phone calls using interactive voice response (IVR) systems. Here are some features that are commonly found in voice survey systems:
● Call routing: The System can route calls to the appropriate extension or phone number based on the caller’s input from the Dialer apps.
● Call recording: The System can record calls for quality assurance or training purposes.
● Call reporting: The system can provide reports on the status of each call (e.g., number of completed calls, number of unanswered calls, etc.).